Terms of service

Last updated: February 27, 2026

Welcome to Effectiva. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to these terms. Please read them carefully.

1. General Information

This website is operated by Effectiva. Throughout the site, the terms “we”, “us”, and “our” refer to Effectiva. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms & Conditions.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time.

2. Online Store Terms

By agreeing to these Terms & Conditions, you confirm that:

  • You are at least 18 years old or have permission from a legal guardian

  • You will not use our products for any illegal or unauthorized purpose

  • You will not violate any laws in your jurisdiction

Any breach of these terms may result in termination of your access to our services.

3. Products & Services

We strive to display product information, descriptions, and images as accurately as possible. However:

  • Product colors may vary depending on your screen

  • We reserve the right to limit quantities

  • We may discontinue products at any time

All product descriptions and prices are subject to change without notice.

4. Pricing & Currency

Prices are displayed in your selected local currency where available. Your final price will be shown at checkout.

We reserve the right to:

  • Change prices at any time

  • Correct pricing errors

  • Cancel orders due to incorrect pricing

5. Payments

We accept secure payments via:

  • Credit / Debit Cards

  • Stripe

  • PayPal

  • Other available payment providers

All payments are processed securely. We do not store your payment information.

6. Orders & Acceptance

Once you place an order:

  • You will receive an order confirmation email

  • We reserve the right to accept or cancel any order

  • Orders may be cancelled due to stock availability, payment issues, or suspected fraud

If your order is cancelled, you will receive a full refund.

7. Shipping & Delivery

Shipping times and rates vary depending on your location. Delivery estimates are provided for convenience and are not guaranteed.

Effectiva is not responsible for delays caused by:

  • Courier services

  • Customs clearance

  • Incorrect shipping address

Please refer to our Shipping Policy for full details.

8. Returns & Refunds

We accept returns according to our Return Policy. To be eligible:

  • Products must be unused and in original packaging

  • Return requests must be made within the allowed return period

Refunds are processed to the original payment method.

9. Intellectual Property

All content on this website, including:

  • Logo

  • Images

  • Text

  • Branding

  • Product design

is the property of Effectiva and may not be copied, reproduced, or used without permission.

10. Limitation of Liability

Effectiva shall not be liable for:

  • Any indirect or incidental damages

  • Loss of profits, data, or use

  • Delays or service interruptions

Our liability is limited to the amount paid for the purchased product.

11. Product Use Disclaimer

Our products are cosmetic products intended for external use only.

Effectiva is not responsible for:

  • Allergic reactions

  • Misuse of products

  • Failure to follow usage instructions

Please perform a patch test before use.

12. Privacy

Your personal information is handled according to our Privacy Policy. We respect your privacy and protect your data.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

14. Contact Information

If you have any questions, please contact us:

Effectiva
Dubai, United Arab Emirates
Email: support@effectiva.ae
Phone: +971 585498009